Support

Need help with OverWatch ELD?

Get help with installation, ATS telemetry, Discord login, VTC setup, Create Load, BOLs, maintenance tickets, live map tracking, and fleet tools.

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Installation Help

Use the download and docs pages for setup steps, telemetry requirements, and first-run guidance.

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Telemetry Issues

Check that ATS is running, telemetry is installed, and the ELD shows a connected truck before starting a trip.

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Discord & VTC

Verify your Discord login, server pairing, channel setup, and fleet permissions if messages or embeds do not post.

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Create Load

If modded cargo or trailers do not show, use telemetry import/manual entry while locked creator files are handled separately.

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BOLs & Logs

Confirm driver, truck, cargo, mileage, origin, destination, and Discord channel settings before exporting.

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Maintenance

For repair tickets, make sure the driver is linked, truck data is available, and the maintenance channel is configured.